Position Specifications

Career Level: Individual Contributor
FLSA Status: Exempt
Business Unit / Division: Revenue / Revenue Operations
Reports To: VP Sales Enablement (RevOps Functional Leader)
Location: Remote (US)
Travel Requirement: Minimal, as needed
Base Salary: $75,000 per year
Effective Date: TBD

Role Purpose

The Learning Solutions Strategist partners with ELB sellers on the front half of every custom engagement, from the first conversation about a client's performance gap to the proposal that closes it. Working alongside the rep, the role joins client conversations to diagnose the real need, shapes the learning strategy and solution architecture that answers it, and writes the proposal, RFP response, and SOW that turn that thinking into signed work. Strategy and proposal writing sit together in this seat by design, so the person who shapes the solution is the person who articulates it. AI-assisted drafting, design, and deck production carry the production load underneath both. It primarily supports our Sales and Delivery functions.

Key Responsibilities

Strategic Impact & Alignment

• Client strategy: Partner with sellers and clients as a trusted advisor to define goals, uncover the underlying performance gap, and recommend the learning strategy that closes it, moving ELB from vendor to strategic partner.

• Solution design: Translate the diagnosed need into a solution ELB can actually build, covering curriculum, the mix of modalities and technology, the delivery model, and how results get measured. Scope it to the client's real budget and timeline rather than an ideal-world version.

• The winning document: Translate that strategy into executive summaries, technical approach, learning design narrative, pricing, and differentiators, so the proposal reads as one argument rather than assembled parts.

• Evaluation & measurement: Establish assessment and evaluation frameworks so ELB can show the impact of what it builds, and feed those results back into future solutioning.

Operational Execution & Discipline

• Solutioning intake: Own intake and qualification end to end. Run discovery, scope custom eLearning engagements alongside instructional designers and delivery leads, and define business and technical requirements and constraints before work is committed.

• RFP and proposal delivery: Research, write, and edit tailored responses to RFPs, RFQs, and inbound opportunities, managing multiple submission deadlines and owning accuracy, compliance with submission guidelines, and final quality.

• Proposal library: Build and maintain reusable narrative, past performance, case studies, pricing frames, and templates, so response time drops and quality holds as volume grows.

• AI-enabled production: Use generative AI as the production engine for this role, covering first-draft narrative, research synthesis, deck and visual assembly, and formatting. Direct and quality-control that output rather than producing it by hand.

• Market positioning: Research clients, competitors, and market trends so proposals are positioned to win, and track win rates, cycle time, and loss reasons to improve the next one.

• Cross-functional partnership: Partner across sales, instructional design, delivery, and accounting to eliminate handoff friction between what is sold and what is built.

How This Role Lives Our Core Values

• Own It: Owns the engagement from first client conversation through signed SOW.

• Speak Straight: Surfaces scope, pricing, feasibility, and timeline risk early, with clients and internally, rather than writing around it.

• We Before Me: Pulls SMEs, designers, and sellers into the solution and gives them credit for it.

• Keep Getting Better: Runs a real win/loss loop, keeps the proposal library current, and pushes AI-enabled production further each quarter.

Performance Success Metrics

• Financial / growth (lagging): Credits this role with proposal and RFP win rate, which is really the rep's number.

• Operational / activity (leading): Solutioning-intake turnaround; proposal cycle time; on-time submission rate; proposal-library coverage and reuse.

• People / culture (behavioral): Cross-functional collaboration across sales, delivery, and accounting; client-reported quality of the discovery and solutioning experience.

Professional Qualifications & Expertise

• Demonstrated impact: 5+ years combining learning strategy or instructional systems design with client-facing solutioning and proposal or RFP response work, with a track record of proposals that won.

• Education: Bachelor's degree or higher. An advanced degree or certification in instructional systems design, learning and performance technology, organizational or talent development, measurement and evaluation, communications, or business is a plus.

• Writing craft: Exceptional writing and editing, able to structure complex technical and instructional content into a clear, persuasive, professional argument, and to raise the quality of content written by others.

• Modern literacy: High proficiency with generative-AI tools for research, drafting, design, and deck production. This role is scoped on the assumption that AI carries production work a person used to do by hand.

• Data fluency: Translates performance data and evaluation results into strategic recommendations for clients and internal stakeholders.

• Domain knowledge: Deep understanding of the custom-eLearning and learning-services landscape, including instructional design, content development, learning technologies, and the competitive field. Functional depth in one or more of AI enablement, leadership, onboarding, product, pharmaceutical and medical, sales enablement, or compliance training is a plus.

• Tooling: Proficiency with Google Suite, virtual meeting tools, CRM (HubSpot), and proposal or content management systems.

• Credentialing: Relevant ISD, learning-strategy, proposal-management (e.g., APMP), or AI/data certifications preferred.

Behavioral Attributes

• Consultative operator: Balances big-picture learning strategy with hands-on execution and meticulous attention to detail.

• Customer first: Deep focus on client outcomes and lasting relationships; builds consensus among stakeholders from practitioners to executives.

• Reliable under deadline: Independently manages multiple engagements and submission dates and reliably produces accurate deliverables on short timelines.

• Proactive communicator: Raises status, risk, and opportunity before being asked.

• Agile mindset: Pivots quickly based on client feedback, market shifts, and data-driven insight.

Physical Requirements & Working Conditions

• Prolonged periods sitting at a desk and working on a computer.

• Repetitive hand motion, such as typing.

• Able to lift up to 15 pounds periodically.

• Occasionally able to attend trade shows that will require long periods of standing.

About ELB Learning

Our purpose is to elevate human performance, turning workforce potential into business results. ELB Learning is one of the most diversified learning technology and services providers in the industry, delivering an expansive ecosystem of tools designed to create impactful learning experiences. With over two decades of experience, we unite innovative software, immersive technologies, and expert professional services to drive meaningful organizational results, partnering with organizations across everything from onboarding to workforce upskilling and digital transformation.

Our Core Values

Own It — Client obsessed, extreme ownership, and getting it done.
Speak Straight — Honest, no nonsense, raises risks early, and does what is right.
We Before Me — Team first, no ego, and selfless.
Keep Getting Better — Always learning, improving, mentoring, and innovating.

Our Purpose, Cause & Passion

Purpose: Elevate human performance.
Cause: Turn workforce potential into business results.
Passion: The relentless pursuit of meaningful engagement.

Equal Opportunity Employer

ELB Learning is an equal opportunity employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or genetic information.